If you have any questions or concerns please feel free to email me at [email protected]!
I post regular updates about this shop on my instagram story: @nunu.senpai
Return Policy
I do not accept returns, exchanges, or refunds.
If your items arrive damaged or you received the wrong order, please send photos to my email and I’ll try my best to assist you or make up for the mistakes! If you have any questions/concerns please contact me!
Shipping Policy
Packages are sent via USPS. Once the package is handed off to USPS , I am no longer responsible for the items as they are entirely in their care. If you haven't received your package by the mentioned times (check FAQ for shipment time) please contact your local post office before contacting me. In the case that the package was returned to sender, I will notify you via email ASAP and resend it.
Please contact me for special cases or any other issue not mentioned, I'm happy to help!
In the case that you’d like tracking on items that don’t offer it, please send me an email and I’ll try my best to assist you.
***I am currently unable to send packages to the following locations due to restrictions:
Afghanistan, South Sudan, Cuba, Papua New Guinea, Syria, Bhutan, Laos, Russia, Timor-Leste, Brunei, Libya, Samoa, Turkmenistan, Chad, Mongolia, Solomon Islands, and Yemen.
Read the FAQ page for frequently asked questions!